The man in charge, Trey Kistler
talks about Helium Rods
(continued)
 
Cal:
Perhaps more than any
US based rod company of which we're aware, Kistler Rods is surrounded by a lot
of rumor and innuendo of where the rods are made, where the blanks are coming
from, etc.. I can understand wanting to keep some information close to the vest
to protect the interests of your company, but at the same time, in today's age
of readily available information, sometimes, a stance like this can be
counterproductive. So I ask, why all the mystery of where the parts for your
rods are coming from and why not speak out and silence all the critics once and
for all?
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Trey
tests his Heliums on some brozebacks |
T.Kistler: I would have to
say that is a matter of personal choice based on many years of
experience that the average guy wouldn’t understand. Therefore, we find
it necessary to guard our intellectual property closely behind closed
doors. An example would go like this, hypothetically: We use IM7
graphite in our rods. Well the reader would say to himself, I owned an
All Star IM7 and it broke. I’ll never buy another rod that is made with
IM7. Same thing with who makes the blank, hypothetically speaking: We
might have Shikari build our blanks. Well the reader would say to
himself, I owned a Castaway and didn’t like it very much so I don’t need
another rod built on a Shikari blank. Therefore, if we tell everyone who
makes our blanks, they will think they know exactly what they are buying
already, when in fact, nothing could be further from the facts. Our
blanks are made by companies 99% of the fishing public has never heard
of anyway, so why not tell them right? Wrong, why tell someone the
secret to your sauce when they could just go out and use your sauce
ingredients to make their our brand and ultimately, use your name to
promote their brand. Which by the way is already happening in this
industry. But we are very flattered to have our name used as a
salesmen’s’ tool to help them push their own brand.
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Fishing for
largemouth |
Cal:
Last tough
subject - warranty. A lot of your competitors offer very aggressive
lifetime or multi-year warranty support that can even be interpreted
more as insurance. From no fault replacement coverage to over the
counter exchange warranties, share with us the reasoning behind your
tiered, one year support warranty.
T.Kistler: We are providing tools
that increase the anglers ability to enjoy his success on the water. We are not
selling a warranty. So many companies push their warranty to help them sell
their product. We don’t want to rely on a lifetime warranty to help sell our
products. There is no challenge then to create a rod that performs beyond
expectation, but rather opens the window to building less than impressive
products while causing the consumer to deal with warranty claims.
Cal:
As you know, with our readers,
it's almost all about the tackle. I'm sure they would like to know from you, as
the owner of a rod manufacturing company, if you could package your rods with
any reel made today, what would that reel be and why?
T.Kistler: Shimano, because this
reel is made to last, therefore you really get what you pay for.
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Fishing the gulf |
Cal:
Even though the word
"Custom" is part of your company's name, some people may not realize
that they can call the factory and order a rod with custom
specifications: anything from handle length, to components, to grip
design, to guide placement and arrangement. I'm sure you've built a lot
of custom requests through the years. Is there a custom order that
stands out in your mind as the craziest or one of which you're most
proud to have had built in your factory?
T.Kistler: I
enjoyed building a rod for Jimmy Buffet. It was a multi parrot colored rod while
he was performing down here in the Houston area. It was a sight to see. He is a
fishing fanatic who has traveled all over the world fishing wherever he
performs. Another great memory was helping Ray Scott design and perfect his
light tackle spinning rods. I still have a few prototypes I use when fishing for
fun. Ray was by far my toughest customer to please but I know now why he is so
successful in everything he touches.
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Trey tests his
rod with some swimbaits |
Cal: Trey, thank
you so much for taking the time to talk with us and give us a little
more insight to your company. In closing, is there anything you'd like
to say to our readers?
T.Kistler: The rod business for me
is just a way to meet great people in the industry, but the work part is still
hard. You know, after many years of working so hard at making a living for
myself, I finally realized where I was missing the mark. It was the lack of
relying on my Father in heaven, God, to help me get through my ups and downs,
decisions and plans for the future. Once I made that move to trust in God for
everything the world threw at me, life had new meaning and real purpose. If any
of your readers are sick and tired of being sick and tired, I suggest they call
on our Father in heaven for help, as I did. I bet He would answer if they would
just listen long enough.
TackleTour would like to thank Trey Kistler for taking the time to give us some
insights into his company. Since that first article in 2002, we’ve come to
expect big things from Kistler Custom Rods, and just as with this interview,
Trey has always been there to answer our call.

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